Returns & Exchanges
Handle returns smoothly and professionally
Process returns and exchanges with full traceability. Refund to the original payment method, issue store credit, or exchange for a different product. Inventory updates automatically.
Easy Return Processing — Screenshot coming soon
Easy Return Processing
Look up the original sale by receipt number, date, or customer. Select items to return and choose the refund method — cash, M-Pesa, or store credit.
Exchange Support — Screenshot coming soon
Exchange Support
Exchange returned items for different products in one smooth transaction. Handle price differences automatically.
Automatic Stock Updates — Screenshot coming soon
Automatic Stock Updates
Returned items are automatically added back to your inventory. Damaged items can be written off instead of restocked.
Return Policies — Screenshot coming soon
Return Policies
Configure return windows, restocking fees, and approval requirements. Require manager approval for high-value returns.
Key Benefits
- Quick return and exchange processing
- Multiple refund methods (cash, M-Pesa, store credit)
- Automatic inventory adjustments
- Return reason tracking
- Manager approval workflows
- Return analytics and reporting
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